At DevOps-BD, we strive to provide the highest quality of services to our clients. This Refund Policy outlines our procedures and conditions regarding refunds for the services we provide.

1. General Policy

All payments made for services provided by DevOps-BD are non-refundable unless otherwise stated in this policy. We aim to ensure customer satisfaction, and we encourage clients to reach out with any concerns regarding our services.

2. Eligibility for Refunds

Refunds may be considered under the following circumstances:

• Service Not Rendered: If you have paid for a service that has not been delivered or started within a reasonable time frame as outlined in your service agreement.
• Dissatisfaction with Services: If you are not satisfied with our services, you must notify us within [insert time frame, e.g., 14 days] of service delivery. We will work with you to resolve any issues. If the issue cannot be resolved, we may consider a partial refund based on the service delivered.

3. Requesting a Refund

To request a refund, please follow these steps:

1. Contact us at [email protected] within the eligibility time frame.
2. Provide your order details, including the service purchased, the date of purchase, and the reason for the refund request.
3. Allow [insert time frame, e.g., 5-10 business days] for us to review your request.

4. Processing Refunds

Once your refund request is approved, we will process the refund within [insert time frame, e.g., 7-10 business days]. Refunds will be issued to the original payment method used during the purchase.

5. No Refunds for Certain Services

Please note that the following services are non-refundable:

• Subscription fees for ongoing services (monthly or yearly).
• Fees for custom development work once completed and delivered.
• Services rendered where the client has received and accepted the deliverables.

6. Changes to this Policy

We reserve the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. Continued use of our services after changes are posted constitutes your acceptance of the new terms.

7. Contact Us

If you have any questions or concerns about our Refund Policy, please contact us at:
DevOps-BD
Email: [email protected]
Website: www.devops-bd.com